In just a few weeks the Conversational Riffs book will be available to buy.
Conversational Riffs teaches us all how we can easily choose a different response when we find ourselves faced with a conflict situation at work, or in social settings.
We look at the three status quo riffs, or responses, that we learn as we grow up and how trying to get by with those three riffs lead us into repetitive, destructive arguments. We then look at six more creative riffs that will help you to create meaning out of conflict and strengthen those relationships at the very moment they are most at risk.
Finally we identify those two response sorts that you should avoid at all costs.
The book is designed to be practical in its approach to conflict communications and can be read either independently or as part of a training program. More details to follow in the coming days. For more information about Neil Denny's speaking work see here
You can catch Neil speaking with other leading speakers here on 19th November 2009 in Oxford. I hope to see you there.
No comments:
Post a Comment